We arrived on a Friday afternoon in Ladies Time . It is a great thing that they have such hours .So few places in Qatar has such time when the expectations for most Muslim ladies not to mix with men when swimming . We had a pass for one single day . We were thinking about a two monthly membership before arriving .
In the changing room water was flowing everywhere . Some people took shower and due to the wrong inclination of the floor water did not go to the floor drains but came out . So typical mistake around here !
I wanted to work out in the fitness room and my trainers got all wet !
We were the only customers in the gym and it was fine . No music , no employees - just the CNN and Trump and Macron - we were forced to watch them .:( no remote control ,either .
After that we got to the swimming pool area . Right as we entered there was a pool of 1 .46 m with jacuzzi and two families . Kids pool was in an upper level . It was a strange ,long narrow pool .
There were only 2 other mums wit their kids .
So I just started to swim in the pool near the jacuzzi when a little girl jumped into the deep water and started to sink and come up - she did not know how to swim ... I screamed and swam towards her - I hoped to be able to grab her from behind without she pulls me down ... just a second before I could have caught her the mom jumped in and pulled her out .So much relieved we were .
She was showing me that her hearts beats very much . So did mine . My relaxing afternoon project was ruined . I was very tense after this traumatic experience !Though I kept swimming during the coming one hour every time a child approached I yelled at them " this is deep water - can you swim ?" Most of them was not able to do so .
While swimming I was reading the house rules . Number 12 - everybody is using the pool on his own risk . The hotel does not take any responsibility in case of injury or death .
No lifeguard was employed . A five star hotel !
When the ladies hours finished we returned to the changing room's area - it was incredibly messy . No cleaner turned up during all this time . However it had sauna and steam room . We opted for the sauna but it was out of order . The steaming room worked . Finally it was the best part of our health club experience . It was very small -only two seats -but strong ,clean vapor came without any bad smell .
Meanwhile I came across an employee who just came to use the toilet - i asked her to bring us towels as in the swimming pool area towels just finished - she was just kind to help us -it was not her job ... they did not provide shower gel - only lotion and hair conditioner was available ...
It could have been a nice afternoon if they had some cleaner in the changing room area and some employees in the swimming pool .it is absurd that customers has to pull out drowning kids from the pool ! House rule number 12 should be cancelled !
I can not understand how any hotel not alone a five star hotel can leave their guests on their own without staff this way they did !
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